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[vc_row el_class=”vp_animate” css=”.vc_custom_1452799717722{margin-top: -50px !important;margin-bottom: 100px !important;}”][vc_column][vc_column_text css=”.vc_custom_1441276198366{padding-right: 15% !important;padding-left: 15% !important;}”]

FREQUENTLY ASKED QUESTIONS

Some of the questions commonly asked by our customers.

[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”vp_animate”][vc_column width=”1/2″][vc_single_image image=”2383″ img_size=”full” css=”.vc_custom_1543176757976{margin-right: 50px !important;}”][/vc_column][vc_column width=”1/2″][vc_tta_accordion shape=”square” c_icon=”chevron” c_position=”right” active_section=”1″ collapsible_all=”true”][vc_tta_section title=”Returns” tab_id=”1439427254468-32d4f41f-6d4d1441189536885″][vc_column_text]Dope Minds Collective utilizes Printify as a partner for fulfillment and procurement of related goods. By default, Printify only offers reprints or replacements for faulty orders. Only if there are subsequent issues with the replacement will a refund be provided and this will always take the form of Printify Credits, to which Dope Minds Collective can assist in the replacement of such items. Printify and Dope Minds Collective will only offer replacements for lost orders or faulty products. Products are unique and produced to order, therefore, they are non-refundable. Once an order has been sent to production it is sent to the provider and you can no longer edit any details or cancel it. If the shipment details were incorrect, or the customer ordered the wrong size or color, Printify and Dope Minds Collective are not responsible and will not offer replacements or refunds.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Delivery” tab_id=”1439426018692-f4304405-db541441189536885″][vc_column_text]As Dope Minds Collective starts out, we are primarily focusing on the US and North American markets. That being said, we are aware of our international market(s) and need to service other locales (primarily the UK), so as time progresses and allows—we plan to expand to using UK-based print vendors as well. Subscription-based products are ONLY available to North American customers for the time being. Thank you for understanding.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Privacy” tab_id=”1452799502165-20a541f8-318b”][vc_column_text]Please review our Privacy Policy.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Terms of Service” tab_id=”1543176639573-d5fef0d6-3046″][vc_column_text]Please review our Terms of Service.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]
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